A global suppression list is a list of email addresses or domains that you do not want to receive any communication. These email addresses or domains can include:
- Email addresses that do not exist
- Known SPAM trap email addresses
- Email addresses you do not want any message from your account or any of your sub accounts
- Domains that do not exist or you do not want to receive any of your messages
Add Subscribers to the Global Suppression List
- Click Tools in the left menu
- Click Global Suppression List
- Click Add to Suppression List to add email addresses to the global suppression list
- Paste a list of email addresses or domains to add them to the list
- Note: The email addresses need to be listed one per line
- If you are suppressing specific email addresses, select Emails from the bottom option
- If you are suppressing domains, select Domains from the bottom option
- A domain is a URL that comes after the @ sign. (ex: gmail.com)
- Click Save
- Click Close
Delete Subscribers from the Global Suppression List
- Click Tools in the left menu
- Click Global Suppression List
- Click Delete from Suppression List to take email addresses off of the global suppression list
- Paste a list of email addresses or domains to take them off the list
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Note: The email addresses need to be listed one per line
- Click Save
- Click Close
Note: Adding a subscriber to the global suppression list will not change the status of the subscriber (active or unsubscribed). This means that they could appear on a list in your account as an active subscriber. However, when you send to the list, they will not receive the message because they are suppressed from all future sends. If you would like to mark a subscriber as globally unsubscribed, please run the Do Not Send Import instead.
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