You can use an old email as a basis for a new email without changing the original. To create a copy of a previous message, please follow these steps:
- Open the Messages folder
- Click Create New Message
- Click Create Copy of Previous Email
- Select the previous email you'd like to use as a template
- Click Select
- This will create a copy of the selected email and then open the message editor so you can edit this new copy of the message.
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