To create sub-folders in your Messages folder:
- Right-click the Lists menu item
- Click Create
- Enter the name of the sub-folder you are creating. Hit Enter
- Note: Any folder changes will be visible to all users
Alternatively, if you see a plus sign next to your lists folder, you can use that to create new sub-folders:
- Click the plus icon next to "Lists" in the left menu
- Select Create
- Enter the name of the sub-folder you would like to add, then click OK
- Note: To delete the folder, click the plus icon and select Delete
Move Messages into the New Folders
You can now begin moving messages into the new sub-folder. From the Message Center:
- Either double-click on the Message you want to move, or highlight the list and click Edit Message
- In the popup window, click Select Folder, highlight the new sub-folder, and click OK
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