Sometimes when the web browser is not displaying correctly, you may need to clear the cache. Follow the instructions for the Internet Browsers below:
Internet Explorer 9, 10, & 11
- Click the gear icon in the top right corner to open the Settings menu
- Select Safety and then Delete Browsing History
- Check Temporary Internet files
- Click Delete
- Restart Internet Explorer by exiting and opening a new window
Internet Explorer 8
- Open the Tools menu and select Delete Browsing History
- Check Temporary Internet files
- Click Delete
- Restart Internet Explorer by exiting and opening a new window
Internet Explorer 7
- Open the Tools menu and select Delete Browsing History
- Click Delete files in the Temporary Internet files section
- Click Yes
- Restart Internet Explorer by exiting and opening a new window
Firefox PC
- Click the
Menu button on the top right corner and choose Options
- Select the Privacy & Security panel
- In the Cookies and Site Data section, click Clear Data
- Remove the check mark in front of Cookies and Site Data
- With Cached Web Content check marked, click the Clear button
Firefox MAC
- Open the History menu
- Click Clear Recent History
- Select the check box next to Cache
- Click Clear Now
- Restart Firefox
Chrome 2018
-
Click the Settings icon in the top right corner
- Click MoreTools then Clear Browsing Data
- Under the Basic Tab, Check the box for Cached Images and Files
- Click Clear Data
- Restart Chrome
Chrome 10
-
Click the Settings icon in the top right corner
- Click Tools then Clear Browsing Data
- Check the box for Empty the cache
- Click Clear browsing data
- Restart Chrome
Chrome 1-9
- Click the wrench icon in the top right corner
- Click Options
- Open the Under the Hood tab, click Clear browsing data
- Select the Empty the cache check-box
- Select Clear data from this period: Everything
- Click Clear browsing Data
Safari for iOS
- Click the Settings icon
- Click Safari
- Click Clear Cookies and Data then click Clear Cookies and Data again to confirm
Safari for Mac
- Open the Safari menu
- Click Empty Cache...
- Click Empty
- Restart Safari
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