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Globally Unsubscribe List of SMS Numbers

Unsubscribe a List of SMS Subscribers From All

Use the Do Not Send SMS Import tool to unsubscribe a group of SMS numbers.  These SMS numbers can exist in the system or can be new SMS numbers you'd like to flag as permanently "Unsubscribed" for future purposes (in the event you inadvertently upload those SMS numbers on a list, for instance).  The wizard works the same as a normal list import, except that all SMS numbers imported will automatically be updated marked as "Unsubscribe from all".

  1. Open the Tools folder
  2. Click Do Not Send SMS Import
  3. Create a New List with a name like "Do not send" or "Globally Unsubscribed"
    • This is used for tracking purposes only, and has no effect on what lists these subscribers are unsubscribed from

NOTE: You will not be able to send to any SMS numbers that you upload via the "Do Not Send SMS Import" without manually editing an individual subscriber record and un-checking the "SMS Unsubscribe from all" check box.

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